Contact information

021 Kicks Contact Info SOP

1. Official Channels

• Email: 021kicksofficial@gmail.com (Primary for orders, returns, and disputes).

• WhatsApp: +92 3362844276 - Primary for payment receipts and sizing advice.

• Instagram: @021kicks - Brand presence and drop announcements.

2. Support POV (The Vibe)

• Professionalism: We are a premium store. Use clear English/Urdu, avoid slang in emails, and stay calm during delivery delays.

• Resolution: Our goal is to keep the customer in the 021 Kicks family.